Receptionist/ Front-office
A receptionist is responsible for managing patient inquiries, schedules appointments, and ensures smooth sample check-ins. He/ She handles data entry, assist with billing, coordinate with lab technicians, and maintain records. Ensures efficient workflow, excellent customer service, and timely communication between patients and medical staff.
- Managing Reception
- Data Entry
- Information and Assistance
- Record Keeping
- Maintaining a Clean Reception
- Courier/Mail Handling
- Follow-up
- Documentation
- Appointment Scheduling
- Telephone Management
- Communication